Frequently asked questions
Your Questions Answered: Auto Repair and Financing Solutions
Common Questions About Auto Repairs and Financing at 101 Auto Care
Have questions about your car’s maintenance or repairs? At 101 Auto Care, we believe in transparency and educating our customers. Below you’ll find answers to the most common questions our clients ask. Don’t see your question here? Feel free to contact us or call us at (305) 712-3001.
What Auto Repair Services Does 101 Auto Care Offer in Miami?
At 101 Auto Care, we offer a wide range of professional auto repair services designed to keep your vehicle performing at its best. Located in Miami, FL, our experienced, ASE-certified mechanics are dedicated to quality, transparency, and fast service — no matter what you drive.
🔧 Our Services Include:
✅ Routine Vehicle Maintenance
Oil changes, tire rotations, fluid checks, and brake inspections to keep your car running smoothly and efficiently.
✅ Brake Services in Miami
From brake pad replacements to full brake system repairs and brake fluid flushes — we ensure your safety on the road.
✅ Engine Diagnostics & Repair
Using state-of-the-art diagnostic tools, we handle check engine lights, tune-ups, sensor issues, and major engine repairs.
✅ Transmission Services
We provide transmission fluid changes, repairs, and complete replacements to keep your shifting smooth and responsive.
✅ Tire Services & Wheel Alignment
We install new tires, perform wheel alignment and balancing to ensure a safe, even ride and longer tire life.
✅ Suspension & Steering Repairs
We repair shocks, struts, ball joints, and steering components to restore ride comfort and control.
✅ Air Conditioning & Heating Repair
Stay comfortable all year with expert A/C recharges, compressor repairs, heater diagnostics, and more.
✅ Electrical System Diagnostics
We diagnose and repair electrical issues including battery replacement, alternator repair, and starter motor problems.
✅ Flexible Auto Repair Financing
Take advantage of Easy Pay and Snap Finance — get approved for up to $5,000 with no credit check, so you never have to delay necessary repairs.
We proudly service a wide range of domestic, Asian, and European vehicles including:
Toyota, Honda, Ford, Chevrolet, Nissan, Mercedes-Benz, BMW, Hyundai, Jeep, Volkswagen, Audi, RAM, Dodge, GMC, Subaru, and Acura.
Whether you're maintaining a family car, a luxury SUV, or a hardworking pickup, our Miami-based team has the tools and expertise to help.
📞 Ready to schedule your service? Contact us today or call (305) 712-3001
Do you provide emergency repairs?
Yes, 101 Auto Care provides emergency repair services. We understand that unexpected car issues can happen at any time, and we are here to help. Whether it's a sudden breakdown or an urgent mechanical issue, our experienced mechanics are ready to get you back on the road safely and quickly.
For urgent auto repairs, contact us directly, and we'll do our best to prioritize your vehicle and provide fast, reliable service to minimize any disruption to your day.
How can I schedule an appointment?
Scheduling an appointment at 101 Auto Care is easy and convenient. You have several options to book a time for your vehicle's service:
- Online: Visit our website and use our online scheduling tool to select a service and choose a date and time that works for you.
- By Phone: Call us directly at 305 712 3001, and our team will assist you in setting up an appointment.
- In-Person: Feel free to stop by our shop in Miami, and we’ll help you schedule an appointment at your convenience.
No matter how you book, we strive to provide timely and reliable service for all your auto repair needs!
Do you offer warranty on repairs?
Yes, we offer comprehensive warranties on all repairs at 101 Auto Care. We stand behind the quality of our work, providing our customers with peace of mind. Our warranties cover both parts and labor, ensuring that your vehicle is protected after service. Whether it’s a brake repair, air conditioning service, or an engine performance check, you can trust that your vehicle is in good hands.
At 101 Auto Care, we strive to provide the best auto repair services in Miami, FL, backed by solid warranties. Contact us today to learn more about the specific warranty coverage for your repair.
Are your mechanics certified?
Yes, our mechanics at 101 Auto Care are certified by both ASE (Automotive Service Excellence) and the American Advanced Technicians Institute (AATI). This dual certification ensures that our team has undergone comprehensive training and has met the highest industry standards for automotive repair and maintenance.
Do you handle electrical repairs for vehicles?
Yes, at 101 Auto Care, we specialize in automotive electrical repairs. From diagnosing battery issues to complex electrical system problems, our experts can get your vehicle's electrical components back in working order.
Do you accept extended warranties for repairs?
Yes, at 101 Auto Care, we work with a wide range of extended warranty providers to give our customers added protection and peace of mind. We have experience handling claims with popular providers such as Endurance and ProtectMyCar, and we also accept warranties from other top providers like CarShield, ForeverCar, and Autopom. These warranties can cover both parts and labor, ensuring that your repair costs are minimized.
If you’re unsure whether your extended warranty is accepted, feel free to contact us, and we’ll verify your coverage to get your vehicle back on the road quickly and efficiently.
How long does a typical repair take?
Repair times vary depending on the service needed. Most general repairs and maintenance services can be completed within the same day. Our team will provide an estimated time of completion when you bring your vehicle in.
Do you offer any promotions or discounts?
Yes, we frequently offer promotions and discounts on services like wheel alignments, brake services, and A/C repairs. Check our website or contact us to learn about current offers.
What are your shop hours and location?
We are conveniently located at 16707 SW 117th Avenue, Miami, FL 33177, and our shop hours are Monday to Friday from 8 AM to 6 PM, and Saturdays from 9 AM to 3 PM. Sundays are available by appointment only. Contact us to schedule your appointment.
Do you offer towing services?
Yes, 101 Auto Care partners with reliable towing companies to provide affordable and timely towing services to our shop in Miami, FL. If your vehicle breaks down, give us a call, and we’ll arrange for a tow to get you back on the road as quickly as possible.
How do I know if my vehicle needs a brake service?
Common signs that your vehicle needs a brake service include squeaking or grinding noises, a spongy brake pedal, or the vehicle pulling to one side when braking. If you experience any of these issues, bring your car to 101 Auto Care for a full brake inspection.
Can I bring my own parts for repairs?
Yes! At 101 Auto Care, we welcome the installation of customer-supplied accessories such as step rails, LED lights, reverse cameras, parking sensors, roof racks, spoilers, and other custom add-ons. This service is ideal for those who want to personalize their vehicle with parts they've purchased independently.
To ensure a smooth and professional installation, please keep the following in mind:
The accessory must be compatible with your vehicle (make, model, and year).
You must provide the installation manual, technical diagrams, or instructions from the manufacturer.
The part must include all necessary components for installation.
We only install accessories that are in new or excellent condition.
Additional labor fees may apply if the accessory requires modifications or custom fitting.
🛑 Please note: For routine services such as oil changes, brake jobs, or preventative maintenance, we use only high-quality parts selected by our team to ensure optimal performance and full warranty coverage.
Have an accessory you'd like to install? Contact us first and our team will guide you through the process.
📍 Located in Miami, we specialize in luxury vehicles including BMW, Mercedes-Benz, and Audi.
Do you install trailer hitches and towing accessories?
Yes, at 101 Auto Care we offer professional installation of trailer hitches and towing accessories for compatible vehicles. We specialize in brands such as Mercedes-Benz, BMW, Volkswagen, Toyota, Honda, Hyundai, Kia, Ford, Chevrolet, and Dodge.
We install:
Fixed and removable trailer hitches
Electrical wiring kits for trailer lights and signals
Hitch balls, bike racks, and rear cargo carriers
Accessories matched to your vehicle’s towing capacity
🔧 Requirements:
Parts must be compatible with your vehicle’s make, model, and year
Customer-supplied kits must be complete and include installation instructions
A pre-installation check is recommended to confirm compatibility and estimated labor time
📍 Located in Miami, our certified technicians are experienced with European, Asian, and American vehicles.
Interested in installing a trailer hitch or towing accessory? Contact us today and we’ll be happy to assist you.
Why should I choose 101 Auto Care for my car repairs in Miami?
At 101 Auto Care, we bring over 15 years of U.S. experience and 25 years of advanced repair expertise with honest, personalized service. As a NAPA AutoCare member, we use high-quality NAPA parts with a nationwide warranty, and our ASE-certified technicians ensure your car runs like new. Whether you speak English or Spanish, we’ll explain everything clearly to earn your trust as your go-to Miami mechanic.
Are your prices fair and transparent?
Absolutely! We provide detailed written estimates before any work begins, breaking down parts and labor costs. While we’re not the cheapest (because we use certified NAPA parts and expert technicians), we offer competitive pricing with no surprises. Plus, we provide flexible financing through Easy Pay and Snap Finance, regardless of your credit. Stop by for a free initial diagnostic and see for yourself!
How long will it take to repair my vehicle?
We know you need your car fast in Miami. Oil changes or tire patches take less than an hour, while complex repairs like brakes or engines come with a clear timeline upfront (usually 1-2 days, depending on parts). If there’s a delay, we’ll notify you right away. Book your appointment today and keep your day moving!
Do you speak Spanish at 101 Auto Care?
Yes, we do! Our team is fully bilingual (English and Spanish) to make you feel at home. From diagnostics to delivery, we explain everything in your preferred language. In Miami, we know communication matters, and we’re here to help.
How do I know you won’t recommend unnecessary repairs?
Our philosophy is simple: honesty first. We show you the damaged parts, explain the issue with photos or videos if needed, and only fix what your car truly requires. We’re a family-run business that values your trust above all. Check our Google reviews and see why customers choose us.
What if I can’t pay the full amount upfront?
No worries—we offer financing options with no credit check through Easy Pay and Snap Finance. Pay in comfortable installments and drive away with your repaired car today. Ask for details on your next visit to 16707 SW 117th Ave, Miami, FL 33177.
Why should I do regular maintenance if my car seems fine?
Even if your car runs okay now, skipping maintenance—like oil changes or brake checks—can lead to costly breakdowns later. Bring your car in and let’s keep it reliable for Miami’s busy roads!
Why are some shops so cheap compared to 101 Auto Care?
Low prices might catch your eye, but cheap shops often cut corners with untested parts or untrained mechanics. At 101 Auto Care, we use NAPA-certified parts with a nationwide warranty and skilled technicians to ensure lasting repairs. You’re investing in quality, not just a quick fix. Stop by and see why our work stands out!
What’s the Difference Between a Diagnostic and an Estimate? Why Do We Charge for a Diagnostic?
At 101 Auto Care in Miami, we know these terms can be confusing. Here’s the difference:
📝 Estimate: A quick price calculation based on what you tell us (for example, “My car won’t start” might suggest a battery or starter issue). It’s not a diagnosis — just an informed guess.
🔧 Diagnostic: A detailed service where our ASE-certified technicians use advanced tools to identify the exact issue, saving you from unnecessary repairs.
Why do we charge for diagnostics?
It’s not just plugging in a scanner — it’s skilled, expert work. Our diagnostic process includes:
Readings with advanced scanners (like at a dealership)
Electrical and mechanical system tests
Hands-on inspection by certified mechanics
A clear explanation of what’s happening and what needs to be done
💡 Good news:
If you approve the repair, the diagnostic fee is credited toward your final bill!
🚗 Example: Think it’s the fuel pump?
Here’s what we do:
Scan the system using professional diagnostic tools
Test fuel pressure and power supply
Inspect fuel lines and filters to confirm the root cause
No guessing. Just results.
At 101 Auto Care, we work on European, Asian, and American vehicles (Mercedes, Toyota, Ford, and more), offering honest diagnostics in English or Spanish.
Do you service European vehicles?
Yes! At 101 Auto Care, we’re experts in European vehicles
At 101 Auto Care, our ASE-certified technicians specialize in servicing a full range of European vehicles, including BMW, Mercedes-Benz, Audi, Volkswagen, Land Rover, and Mini Cooper. 🚗 We use advanced diagnostic equipment and OEM-equivalent parts to ensure precision, performance, and long-lasting repairs. 🔧 Whether you need routine maintenance or complex electrical diagnostics, your European car is in expert hands. 💪
Expert Auto Care in Miami
Schedule your auto service today for expert care and maintenance. Serving Miami-Dade with precision and reliability.